Terms & Conditions

Welcome to Laa Moonstone. By using our website lamoonstone.com, you agree to be legally bound by the terms and conditions outlined here. These terms apply to all users, customers, browsers, and content contributors.

1. Product Nature & Variability: All our products are handcrafted in small batches using natural ingredients. Slight differences in texture, color, and aroma are to be expected and are part of the artisanal charm.

2. Product Information: All descriptions, recommendations, and usage guidelines are provided for informational purposes only and are not intended to replace professional medical advice. Always do a patch test before full application.

3. Order Fulfilment: Orders are processed within 2–5 business days. Shipping timelines may vary depending on the region and carrier. Delays due to unforeseen circumstances will be communicated via email.

4. Accuracy of Billing and Shipping Information: Customers are responsible for providing complete and accurate information during checkout. We are not liable for issues arising from incorrect details.

5. Pricing and Availability: Prices are subject to change without notice. We reserve the right to limit or cancel quantities purchased per person or per order.

6. Intellectual Property: All content on this website—including but not limited to logos, product descriptions, visuals, and design—is the intellectual property of Laa Moonstone and may not be reproduced without written consent.

7. Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time, especially in the event of suspected fraud, abuse, or violation of our terms.

By continuing to use our website, you confirm your understanding and acceptance of our policies.